Pep Boys, A Change of Oil, Two Tires, Wipers, and $973.00 - ARE YOU KIDDING ME???

What a rough week! I had it on October 5th! My car needed a couple of new tires, so I took it to Pep Boys.  While I was there, I noticed that they also do change of oil, so to avoid a trip to Jiffe Lube, I decided to do it there as well, plust I wanted new wipers.  Firstable, the guy who took care of me was not customer service oriented, so from the beginning I didn't get a good impression.  Then, on top of that, I had to wait about 4 hours for my car.  Oh, but that is nothing! Then, when the work was done, the same guy call me for me to pay, of course.  Well, as he said, "it was only $735 dollars".  What???? I thought he was giving me the wrong bill, but no, it was my bill.  Honestly, I dind't even know what to say.  I was speechless.  I started to take my credit card out of my wallet as slow as I could.  At one time, I even put it back in.  I tried to ask him, but he was very good in trying to get rid off me.  So, yes, I ended up paying, but in my whole trip back home, I was thinking in just going back and speak with someone about it.  I was really kind of rushing to get back because I had class.  So, all I needed to do was to stop home, make something to eat little quick for my girls, and go to Stockton for my Intro class.  Guys, you are not going to believe this.  When I got in my car, IT DIDN'T START.  Yes, you read correctly, IT DIDN'T START.  So, I went nuts! I contacted Pep Boys to let them know of what happened becasue they worked on my car, and I thought that it had something to do with what they did.  They kept transferring to this guy and another guy and another guy.  I was furious. They were just not paying attention to me.  So, I gave up and decided to just log on into WIMBA, take my class, and take care of it the next day. Well, they checked the car and told me that the starter was not working.  You know what .... these people were taking advantage of me.  My car had NO PROBLEMS, and it just happened that after they worked on it it got damaged.  What a coincidence! So, they charged me $238 dollars more.  People this is in two days, okay! At this point, I am trying to get some of my money back because, as everybody says, there has to be something wrong, and everytime I try to speak up, they found the ways to just ignore me.  Oh, but I guarantee to you, I am getting my money back.